TITLE

Comparison of Net NPA Ratios and Asset Quality of Selected Public and Private Sector Banks

AUTHORS

MANKANWALJEET SINGH ¹

DR. SANJAY SHARMA²

ABSTRACT

Non-performing assets of scheduled commercial banks (specifically those of public and private sector banks) in India have become a major problem affecting their profitability, net-worth and liquidity and posing a direct threat to their quality of assets. As per RBI regulations banking institutions have to make mandatory provisions, reducing their overall profits and shareholders’ value. The Net NPA ratios of the selected public-sector banks under study increased sharply from 2016 onwards, with the steepest rise being that of SBI Group followed by PNB and IDBI Bank. The Net NPA ratios of the selected private sector banks show a much lesser comparative increase, with respect to Public Sector Banks. However, within the private sector banks, ICICI Bank has seen a very steep rise in the Net NPA ratio, which is owing to the increased provisions made by the bank post directions from the RBI and identification of new slippages in the assets i.e. more stressed assets being classified as NPAs in the fiscal 2015-16 and 2016-17. The sudden spurt in the Net NPA ratios of the selected bank may not be generalized to the entire population of the scheduled commercial banks in India, but, is broadly indicative of a deep rooted problem of regulatory mechanism of thee banks, the RBI and the Government, which has over the past decade or so, facilitated the creation and growth of non-standard assets which are now being hastily declared as loss assets by the banks, after the revelation of very large value frauds / scams in the last quarter of the previous fiscal. This research project is an attempt to study as the trend of Net NPA Ratios of selected banks, their Asset Quality and suggest suitable measures to improve the quality of assets and overall financial health of the banks.

Keywords: Non-Performing Assets (NPA), Net NPA, Asset Classification, Asset Quality, Restructured Assets, Provisioning for NPA, Provision Coverage Ratio (PCR)

¹ Research Student (MBA), Medi-Caps University, Indore, B-31, Royal Town, Mhow – 453441 (M.P)

² Assistant Professor, Medi-Caps University, Indore, NX 171, Flat No. 302, Satguru Apartments, Vishnupuri, Bhanwarkuan, Indore -452001 (M.P)

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TITLE

CRM: A Strategic Tool for Banking Performance Enhancement

AUTHOR

BIBHUTI BHUSAN ACHARYA ¹

ABSTRACT

Technological advancement, rising market competition and new age informative consumers have put forth a unique set of challenges and possibilities for banking organizations today. In a situation where multiple players offer undifferentiated product &service offerings, maintaining consistent profitable business remains a major challenge for the managers. Banks therefore now depend on customer retaining marketing strategies and are gradually shifting towards adopting Customer Relationship Management (CRM)practices for their organizations. CRM today has evolved as a frontline organizational strategy for attracting &retaining profitable customers and thereby maximizing profitability for banks. Existing literature is suggestive of the positive impact of CRM on business performance & growth in banking industry. This paper analyses the current CRM environment in Indian banking Sector and its implications on banking performance. Study revealed that CRM is very effective in enhancing the overall performance of the banking institutions. CRM undoubtedly have emerged as a modern marketing tool which can be adopted by marketers to effectively manage their customers and achieve long term business profitability. Current study recommends that bank managers should view CRM in a broader perspective & give adequate attention for its implementation and proactively sensitize the concept into their business culture for leveraging its potential benefits.

Keywords: Customer Relationship Management, Performance, Banks Profitability

¹ Research Scholar, North Orissa University, Odisha, e-mail: [email protected]

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TITLE

Working Capital Management in Selected Public Sector Companies: A Comparative Study in West Bengal

AUTHORS

MR. BIJOY GUPTA ¹, PROF. (DR.) KARTICK CHANDRA PAUL ²

ABSTRACT

Working capital is life blood of any business irrespective of size, efficient and proper management of working capital increases value to shareholders. The purpose of this study is to analyze efficiency of working capital management of the selected public iron and steel companies in the West Bengal. Secondary data of continuous 12 years i.e. from 2001-02 to 2012-13 was collected via firms annual reports and analyzed by well known methods such as ratio analysis. Relationship between working capital management efficiency and profitability is examined by Pearson’s correlation analysis. Based on the collected data and its analyses the relevant conclusions have been drawn.

Keywords: Working capital, profitability, ANOVA, Pearson correlation, cash conversion cycle.

¹ Assistant Professor, Dept. of Business Administration, Raniganj Institute of Computer and Information Sciences, Raniganj, West Bengal

² Professor& Head, Dept. of Commerce, School of Economics and Commerce, ADAMAS University, Barasat, West Bengal

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TITLE

Impact of GST on Indian Automobile Industry: A Pre GST and Post GST Comparison

AUTHOR

NAVLEEN KAUR ¹

ABSTRACT

The Automobile Industry in India is a vast business producing large number of passenger vehicles, two wheelers, three wheelers and commercial vehicles annually fueled mostly by the huge population of the country. This industry has a vast potential to grow and contribute to the economic development of the country. The Indian Government has also recognized the importance of this industry and is currently working on the Automotive Mission Plan 2016-26 to set the target for the industry for the year 2026. The main aim of this plan is to propel Indian Automotive Industry to be an engine of the Make in India programme and a significant contributor to the Skill India programme. Under the current tax system several taxes are applicable on this industry viz. excise, VAT, sales tax, road tax, motor vehicles tax, registration duty which will be subsumed by GST. GST is one indirect tax for the country, which will convert India into a unified common market. It is a single tax on the goods and service as they are supplied from the manufacturer to the consumer. Though it is very early to provide an in-depth analysis of cost per product post GST implementation, as some ambiguity is still there due to incentives/exemptions provided by different states to the manufacturers/dealers for manufacturing automobiles, this paper attempts to study the impact of GST on Indian Automobile Industry. The study found that bigger cars and SUV segment will be benefitted by implementation of GST while hybrid vehicles will cost more after the introduction of GST.

Keywords: GST, automobiles, passenger vehicles, commercial vehicles, two wheelers, effective tax, management, business administration (M5)

¹ Assistant Professor, Department of Commerce,S.A. Jain (P.G.) College, Ambala City, Haryana, 134003

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TITLE

Physical Infrastructure and Economic Development in Punjab: A Study of Post Reform Period

AUTHOR

AVINASH KAUR ¹

ABSTRACT

The paper made an effort to investigate the relationship between physical infrastructure and economic development in Punjab for the period 1991-92 to 2015-16. For the purpose of the study a composite index of indicators of physical infrastructure is constructed through Principal Component Analysis. Johansen Co-integration Technique has been applied to confirm existence of co-integration among the variables undertaken for the study. The study found that co-integration exists among the variables of economic development, employed labour force, Gross Fixed Capital Formation and Physical Infrastructure of Punjab. The variables employed labour force, Gross Fixed Capital Formation and Physical Infrastructure have statistically significant and positive effect on economic development of Punjab

Keywords: Infrastructure, Economic Development, Punjab, Index

¹ Department of Commerce, Punjabi University, Patiala.

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TITLE

Gender Budgeting and Women Development

AUTHORS

RUPALI RANI¹DR. JASMINDEEP KAUR²

ABSTRACT

TDevelopment is a multidimensional process and its main objective is to raise the welfare of the people. Therefore, nations across the world put efforts to not only increase the wealth but also all the productive resources desirable for a better standard of living but these efforts failed in removal of the curse of gender inequality. Gender inequality is the major hindrance in the path of growth especially in the developing countries and demanded earnest solutions. Government of India is also participating actively in taking initiatives at all possible levels to reduce the gender inequality; one of the innovative initiatives taken is “Gender Budgeting”. In this paper, an attempt made to analyze the development status of Indian women at global stage and trends in fund allocation to gender budget for the period of 10 years from 2005-2006 to 2015-2016. The result found that status of Indian women at global level is unsatisfactory and the flow of fund allocation to gender budget showed a mixed trend over the period.

Keywords: Empowerment, Gender equality, Gender Budgeting, Fund allocation, Union Budget

¹ Senior Research Fellow, Department of Commerce, Punjabi University, Patiala, #B-7/142, Gandhi agar, Lahori Gate, Patiala, [email protected], 8054115935

² Professor, Department of Commerce, Punjabi University, Patiala

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TITLE

Work-Life Balance in Relation to Work Autonomy and Work Ambiguity: A Study of Police Personnel of Himachal Pradesh

AUTHORS

POONAM KAUSHAL¹, DR. JAI SINGH PARMAR ²

ABSTRACT

Balancing work and non-work life has become a vital issue after globalization. People with high work-life balance have been found to be more satisfied with their work and overall life. The present study was undertaken to analyze the relationship between work-life balance, work autonomy and work ambiguity among the police personnel of Himachal Pradesh. An effort is made to understand the difference in the level of work life balance with varied levels of work autonomy and work ambiguity. This study was conducted through the sample of 781 Non-Gazetted Police Officers of Grade-II employed in the state of Himachal Pradesh. The data collected have been analyzed with the help of SPSS 21. The results of the study showed a significant correlation of work-life balance with work autonomy and work ambiguity. The employees with high work autonomy showed lesser interference of work with personal life, lesser personal life interference with work and higher overall work-life balance than the employees with low or average work autonomy. The findings of the study further revealed that more the employee is unambiguous about duties and responsibilities associated with his/her work, lesser is the work interference with personal life, lesser is personal life interference with work, higher is work/personal life enhancement and higher is overall work life balance.

Keywords: Work life balance, work family conflict, work autonomy, work ambiguity, police personnel

¹Assistant Professor, Bahra University, Waknaghat, Distt Solan, Himachal Pradesh, [email protected]

²Professor, Himachal Pradesh University Business School, Summer-Hill, Shimla-5, Email: [email protected]

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TITLE

A Study on analysing electronic commerce business via a simulated model: Testing of attributes and usability behaviour of the user

AUTHORS

AJIT SHRIVASTAVA¹, SHIVAM RAI ²

ABSTRACT

The present article proposes an algorithm of a computerized adaptive test based on the theory of the response to the item, developed to estimate the degree of usability of e-commerce sites. Five algorithms based on the criterion of the maximum information were developed and tested via simulation. The algorithm with the best performance was applied to the actual data of one hundred fifty electronic commerce sites. The results showed that the algorithm developed can obtain a good estimate for the degree of usability of e-commerce sites with the application of 13 items.

Keywords: electronic commerce, response theory, business operation, information technology.

¹Research scholar, Institute of management development & Research, Pune

²Professor, KIIT School of Management, KIIT University, Bhubaneswar

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